Reference

Terms That Cover Your 88f8 Account

These terms set out what you agree to when you open and use your 88f8 account. Access depends on your local law and eligible regions, so read through before you deposit via bKash, Nagad or Rocket.

Account eligibility appliesLocal law and eligible regions govern accessbKash, Nagad, Rocket coveredOne account per personSubject to change with notice
88f8 Terms That Cover Your 88f8 Account
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any clause is unclear or you need to raise a terms-related concern, our support team handles account and policy questions through the channels below. For payment disputes involving bKash, Nagad or Rocket, have your transaction reference ready before you reach out.

Team online

Live Chat

Available directly from your account dashboard — start a conversation and a support agent will respond to your terms or payment query.

Email Support

Send a detailed message to our support address shown in your account settings; include your registered mobile number and the relevant transaction ID.

Account Help Centre

Your account panel includes a self-service section covering common terms questions, verification steps and payment dispute procedures.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms outline how 88f8 handles your account data, how we verify identity, and what happens if there is a dispute. We do not share your account information with third parties outside of what is required for payment processing through bKash, Nagad or Rocket, or where disclosure is required by applicable law.

Identity Verification

We verify your account against the mobile number and name used to open it. Any payment from an unmatched number pauses until verification clears — this protects your wallet from unauthorised use.

Data Retention

Account data is held for the period required under applicable regulations in your eligible region. You can request a summary of what we hold by contacting support through your account dashboard.

Cookie and Session Policy

We use session cookies to keep you logged in across your mobile browser and the desktop lobby. No third-party tracking cookies are placed without disclosure in our separate privacy notice.

Dispute Process

Raise a dispute through live chat or email with your transaction reference. We review payment records from bKash, Nagad and Rocket and aim to respond with a written outcome via your registered contact.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility and payment conditions. If yours is not here, live chat from your account dashboard gets you to a support agent directly.

These terms apply to anyone who opens an 88f8 account. Access is subject to your local law and eligible regions — if online gaming accounts are restricted where you are, these terms do not authorise you to proceed.

No. Each person may hold one account only. Duplicate accounts are flagged during identity verification and may result in funds being held pending a review under these terms.

Deposits from a non-matching mobile number go into manual review. Support will contact you via your registered number. The funds are not lost, but they will not clear until the mismatch is resolved.

We send a notification to the contact address or number on your account before material changes take effect. Continuing to use your account after the update date counts as your acceptance of the revised terms.

Contact support through live chat or email with your registered mobile number. We will provide a summary of the account data we hold, in line with applicable regulations for your eligible region.

Disputes are governed by the laws applicable to your eligible region. We first try to resolve any issue through our internal review process before any further steps are considered under local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.